Give your parents back the phone
The calls adult children end up making for their parents — pharmacy, insurance, home care, the specialist’s office. With Melanie, your mother makes them herself, in her own language, and you can see the transcript afterwards.
You write in Spanish. They hear fluent French.
Three calls people make on day one
Medical coordination
Specialists, follow-ups, prescription refills, transport to appointments.
“Necesita una rampa para la silla de ruedas”
Insurance and pensions
Coverage questions, claim forms, pension payment dates.
“When does the payment arrive?”
Home support services
Arrange help at home, meal delivery, equipment and accessibility requests.
“She needs help twice a week”
How the call runs
Write what you want to say
In your language, the way you would actually say it. No perfect grammar, no script, no translation app in the other hand.
Melanie dials and speaks
A natural voice in their language — not a robot reading a translation. Melanie introduces itself as calling on your behalf.
You follow the call live
Every sentence comes back to you as text in your language, roughly a second after it is spoken. Send a new line any time and Melanie says it.
You keep the outcome
Dates, names, file numbers and next steps, written down in your language, with the full bilingual transcript attached.
Good to know
Can I set this up for a parent who is not comfortable with apps?
Yes. Melanie works from plain text messages, and a family member can help write the first request or read the transcript afterwards.
Make this call today
Write the first line in your language. Melanie dials and does the talking.
Start a call →Other calls Melanie handles
Schools & teachers
Book the meeting, ask how your child is really doing, and follow up on what the teacher said last term — without needing a relative to translate for you.
See the call →Doctors & clinics
Routine checkups, specialists, walk-in slots, lab results. Melanie waits on hold so you do not have to.
See the call →Landlords & utilities
Report the problem, name the date, ask when a technician comes — with a transcript you can point to later.
See the call →