The phone call you keep
putting off,made for you.
Text Montreal Reception what you want to say — in your language. Melanie dials, speaks it naturally in theirs, and sends every sentence back to you translated while the call is still happening.
No download. You type, Melanie talks. 100+ languages in, a natural-sounding voice out.
Say hi to MelanieThe voice that makes your call. Meet her →You know exactly what you want to say. Just not in their language.
So the call waits. Until a cousin is free, until a child gets home from school, until the heating has been broken for a week. Montreal Reception removes the waiting: the words are yours, the fluency is ours, and the answer arrives in writing in the language you think in.
In one paragraph
Montreal Reception is an AI phone-call interpreter. You text what you want to say in your own language, Montreal Reception places the call and speaks it out loud in the other person’s language with a natural human-sounding voice, then texts every sentence of their reply back to you translated, while the call is still live. It works with any phone number and the other person needs no app, no account and no setup.
- ~1 secondTime from your text to spoken speech — measured at 0.9–1.3s in internal testing
- NothingWhat the other person needs — a normal phone call on a normal line
- NothingWhat you have to say out loud — you type, Melanie speaks
- A written recordWhat you keep afterwards — summary plus the full bilingual transcript
This is a real Montreal Reception call
The mother wrote to Melanie in Spanish. This is the audio the Montreal school office actually heard — in Quebec French. Melanie opens by saying who she is and who she is calling for, then relays the mother's typed answers. The Spanish under each line is what the mother was reading.
Hear a real call
Recorded from a Montreal Reception call to a Montreal school office. The mother typed in Spanish; this is the audio the school heard, in Quebec French. Melanie introduces herself as a virtual interpreter calling on the mother’s behalf — she never pretends to be her.
- School office · French
École Saint-Laurent, bonjour!
Escuela Saint-Laurent, ¡buenos días!
- Melanie · French
Bonjour! Je m'appelle Melanie, je suis une interprète virtuelle et j'appelle au nom de madame Ramírez, la mère de Sofía Ramírez, en cinquième année. Elle est en ligne avec moi et elle m'écrit en espagnol. Elle aimerait rencontrer l'enseignante de Sofía cette semaine, si c'est possible.
Hola, me llamo Melanie, soy una intérprete virtual y llamo de parte de la señora Ramírez, la madre de Sofía Ramírez, de quinto grado. Está en línea conmigo y me escribe en español. Le gustaría reunirse con la maestra de Sofía esta semana, si es posible.
- School office · French
Ah, d'accord. Oui, bien sûr. Madame Tremblay est libre jeudi à quinze heures trente. Est-ce que ça convient?
Ah, de acuerdo. Sí, claro. La señora Tremblay está libre el jueves a las 15:30. ¿Le conviene?
- Melanie · French
Un moment, je transmets la question à madame Ramírez... Elle confirme que jeudi quinze heures trente, c'est parfait. Est-ce qu'elle doit apporter quelque chose?
Un momento, le transmito la pregunta a la señora Ramírez... Confirma que el jueves a las 15:30 es perfecto. ¿Debe llevar algo?
- School office · French
Juste le carnet de lecture, s'il vous plaît. Je note le rendez-vous.
Solo el cuaderno de lectura, por favor. Anoto la cita.
- Melanie · French
C'est noté, je le lui écris tout de suite. Merci beaucoup, bonne journée!
Anotado, se lo escribo ahora mismo. Muchas gracias, ¡buen día!
Four steps, one phone call
No app for the other person to install. They just answer their phone and have a normal conversation.
Write what you want to say
In your language, the way you would actually say it. No perfect grammar, no script, no translation app in the other hand.
Melanie dials and speaks
A natural voice in their language — not a robot reading a translation. Melanie introduces itself as calling on your behalf.
You follow the call live
Every sentence comes back to you as text in your language, roughly a second after it is spoken. Send a new line any time and Melanie says it.
You keep the outcome
Dates, names, file numbers and next steps, written down in your language, with the full bilingual transcript attached.
Pick the call you have been avoiding
Each one gets its own page, with a live simulation of how that exact conversation goes.
Schools & teachers
Book the meeting, ask how your child is really doing, and follow up on what the teacher said last term — without needing a relative to translate for you.
See the call →Doctors & clinics
Routine checkups, specialists, walk-in slots, lab results. Melanie waits on hold so you do not have to.
See the call →Landlords & utilities
Report the problem, name the date, ask when a technician comes — with a transcript you can point to later.
See the call →Customer service
Dispute a charge, cancel a subscription, update payment details, ask for the credit you were promised.
See the call →Government services
Status updates, missing documents, biometrics appointments, what happens next and when.
See the call →Caring for parents
Specialists, follow-ups, prescription refills, transport to appointments.
See the call →It sounds human
A natural voice with the local accent — Quebec French in Montreal, not a textbook robot. First words land about a second after you hit send.
It never invents
If the other person asks something Melanie does not know, it holds the line and asks you. Nothing gets made up on your behalf.
You keep the record
Every call ends with dates, names and file numbers in your language, plus the full bilingual transcript.
Questions people ask first
Longer answers on the FAQ page.
Does it sound like a robot?
No. Melanie speaks with a natural human-sounding voice in the local accent, and starts talking about a second after you send your line — so the conversation keeps its rhythm instead of stalling.
Do I have to speak during the call?
Never. You only type, in your own language. Melanie does the speaking and the listening and relays every sentence back to you as translated text.
Which languages does it work in?
You can write in over 100 languages. Melanie speaks the language of the person you are calling, with a regional accent where it matters.
Can Melanie invent an answer?
No. When it does not know something, it politely holds the line, asks you, waits for your typed answer, and only then speaks.
Before you make the call
What phone interpreting costs, what the evidence says about language barriers in healthcare, and how to get an answer out of a French-only school office.
How to call your child’s school in Quebec when you do not speak French
Quebec school offices answer in French by law. Here is what to expect, what to prepare, the exact sentences to have ready, and four ways to make the call anyway.
Read the guide →The language barrier in healthcare: what the evidence shows and what you are entitled to
Patients with limited English proficiency are harmed more often when communication fails. What the research found, what US law requires, and how to prepare the call.
Read the guide →Phone interpreter services: how they work, what they cost, and the faster alternatives
How over-the-phone interpreting works, published per-minute costs, the five real ways to make a call in a language you do not speak, and how to choose between them.
Read the guide →
Make the call today, not next week
Write your first message in your own language. Melanie takes it from there.
Start a call →