You type. Melanie talks.
Montreal Reception is not a translation app you hold up to your ear. It is a fluent speaker who makes the call for you, tells you everything that was said, and says whatever you write next.
The four steps
Write what you want to say
In your language, the way you would actually say it. No perfect grammar, no script, no translation app in the other hand.
Melanie dials and speaks
A natural voice in their language — not a robot reading a translation. Melanie introduces itself as calling on your behalf.
You follow the call live
Every sentence comes back to you as text in your language, roughly a second after it is spoken. Send a new line any time and Melanie says it.
You keep the outcome
Dates, names, file numbers and next steps, written down in your language, with the full bilingual transcript attached.
Why it feels like a conversation
The voice is chosen for the region, not just the language
A call to a Montreal school is answered in Quebec French, so Melanie speaks Quebec French. Accent and register are part of being taken seriously on the phone.
Latency is the product
Melanie begins speaking about a second after you press send, and relayed text reaches you about a second after the other person finishes a sentence. That is the difference between a conversation and an awkward silence.
A hold, not a guess
When the other side asks something you have not told Melanie, it says a natural holding line — “un instant, je vérifie” — and pings you. It waits for your words rather than inventing any.
You can change direction mid-call
Type a new instruction at any moment: ask for a different time, push back on a price, ask them to repeat. Melanie says it on the next turn.
Melanie is transparent about what it is
It introduces itself as calling on your behalf. It never claims to be you, and it never records anyone without the call being visible to you.
The call ends in writing
Dates, names, amounts, ticket numbers and next steps, summarised in your language, with the full bilingual transcript attached for later.
Try it on a real call
Pick a number you have been avoiding. Write the first line in your language.
Start a call →